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Human Resource Development Review
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An Integrated Model of Training Evaluation and Effectiveness

Kaye Alvarez

University of Central Florida

Eduardo Salas

University of Central Florida, kayealvarez{at}bellsouth.net, esalas{at}ist.ucf.edu

Christina M. Garofano

University of Central Florida

A decade of training evaluation and training effectiveness research was reviewed to construct an integrated model of training evaluation and effectiveness. This model integrates four prior evaluation models and results of 10 years of training effectiveness research. It is the first to be constructed using a set of strict criteria and to investigate the evaluation and effectiveness relationships with an evaluation measure proposed several years ago, post training attitudes. Evaluation measures found to be related to posttraining attitudes were cognitive learning, training performance, and transfer performance. Training effectiveness variables found to be related to posttraining attitudes were pretraining self-efficacy, experience, posttraining mastery orientation, learning principles, and post-training interventions. Overall, 10 training effectiveness variables were found to consistently influence training outcomes. Results also reveal that reaction measures and training motivation are two areas needing further development and research. These findings as well as other areas requiring research attention are discussed.

Key Words: training • training evaluation • training effectiveness • post-training attitudes • training motivation • organizational characteristics • training characteristics • individual characteristics

Human Resource Development Review, Vol. 3, No. 4, 385-416 (2004)
DOI: 10.1177/1534484304270820


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